Effective Date: July 1, 2026
St. Luke’s Cataract and Laser Institute at the Villages, P.A., St. Luke’s Surgical Center at the Villages, Inc., and their affiliated entities (“St. Luke’s,” “we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, communicate with us, request information, schedule appointments, receive text messages, or otherwise interact with us online.
This Privacy Policy applies to our websites and online services. It does not replace our HIPAA Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information (“PHI”) collected in connection with your medical care.
We may collect information that you voluntarily provide to us, information collected automatically through your use of our websites, and information received from trusted third parties.
Depending on your interaction with our websites or services, you may provide:
Please do not submit sensitive medical information through general website contact forms unless specifically requested.
When you visit our websites, we may automatically collect technical information, including:
This information helps us improve website functionality, security, accessibility, and overall user experience.
Our websites use cookies and similar technologies to operate efficiently and improve your experience.
We use the following categories of cookies:
These cookies are essential for our websites to function properly and cannot be disabled through our cookie preference center.
These cookies support:
These cookies remember your preferences and enhance your browsing experience.
Analytics cookies help us understand how visitors use our websites so we can improve performance and patient experience.
Analytics cookies are activated only after you provide your consent where required by applicable law.
Marketing cookies help us evaluate the effectiveness of our outreach efforts and better understand how visitors find and interact with our websites.
Certain marketing and analytics technologies, including call-tracking and website performance measurement tools, are activated only after you have provided your consent through our cookie preference center, except where a technology is strictly necessary for the operation or security of the website.
When you first visit our website, you will be presented with a cookie preference banner.
Except for strictly necessary cookies, non-essential cookies and tracking technologies will not be activated until you provide your consent where required by applicable law.
You may choose to:
You may update or withdraw your consent at any time by selecting the Cookie Preferences link available on our websites.
We may use information we collect to:
We work with trusted third-party service providers to support the operation, security, accessibility, and continuous improvement of our websites and online services.
Subject to your cookie preferences, we may use third-party providers to help us understand website usage, measure marketing effectiveness, improve patient access, and evaluate appointment conversion. These providers may include website analytics, call-tracking, accessibility, consent management, and advertising technology vendors.
Examples of these services may include website analytics, call tracking, accessibility tools, privacy and consent management platforms, advertising measurement, appointment conversion tracking, website hosting, and cybersecurity services. The specific providers we use may change from time to time as our technology evolves.
We periodically review these providers and require them to protect information consistent with applicable laws, contractual obligations, and industry security standards.
Except where necessary for the operation or security of our websites, third-party analytics and marketing technologies are activated only after you have provided your consent through our cookie preference tool where required by applicable law.
We do not authorize our service providers to use personal information for their own independent marketing purposes unless you have separately authorized such use.
If you provide health information while receiving medical care or through our secure patient portal, that information is governed by our HIPAA Notice of Privacy Practices, not this website Privacy Policy.
If you consent to receive text messages from St. Luke’s, you may receive messages including:
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in information and consent records are not sold or shared for marketing purposes.
We do not sell your personal information.
We may share information only when necessary to:
Our service providers are contractually obligated to protect the information they receive.
We maintain administrative, technical, and physical safeguards designed to protect the personal information we collect.
Although we use commercially reasonable security measures, no website or electronic transmission can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary to:
Depending upon applicable law, you may have the right to:
To exercise your rights, please contact us using the information below.
California residents may have additional rights under applicable California privacy laws. Requests will be processed consistent with applicable legal requirements and available exemptions.
Our websites are not directed toward children under the age of 13, and we do not knowingly collect personal information from children through our websites.
Our websites may contain links to third-party websites.
We are not responsible for the privacy or security practices of those websites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time.
When changes are made, we will revise the Effective Date at the top of this page.
St. Luke’s Cataract and Laser Institute
43309 US Highway 19 North
Tarpon Springs, FL 34689
Phone: (727) 938-2020
Email: privacy@stlukeseye.com
We proudly serve patients at our eye clinics in Tarpon Springs, Tampa, St. Petersburg, Clearwater, Spring Hill, Wesley Chapel and in The Villages at Lake Sumter Landing and Brownwood. Our philosophy is to treat those we serve as though they are a member of our own families. From the first phone call or email to the follow-up visit and beyond, we’re here to serve you. Our goal is to help preserve and optimize your vision.
